FAQ - frequently asked questions

General questions

Where is our location?

Our address is Grosser Muristalden 6, CH-3006 Bern

What are your opening hours?

Office hours: Monday - Friday 09:00 - 17:00h

Restaurant:

- in summer: daily from 10:00 till 00:30 h

- in winter: daily from 11:00 till 00:30 h

Do you have an online store where I can order merchandise?

Of course, kindly have a look here

Your method of payment?

You can pay by any credit card (Visa, MasterCard etc.)

We also accept Euros (paper money only), but change will be given in Swiss francs.

How many animals live in the Bear Park?

Currently, there are totally 4 bears living in the park.

mama bear called Björk

papa bear called Finn

and the baby daughters called Ursina & Berna

For all information kindly see here

When can you see the bears?

The circuit around the BearPark is accessible every day, around the clock.

Due to the free-range park bears decide by themselves when to stay in their

caves and when to play in the park. No time recommandations can be suggested.

The keepers are there every day from 08.00 to 17.00

The shop is open every day from 08.30 to 16.30.